Welcome to Sphere Ignite Studio (“Sphere Ignite Studio”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, apps, and related services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.
We may collect the following types of information:
2.1 Information You Provide Directly
Account Information: name, email address, password, and any profile details you provide.
Content & Usage Data: tasks, notes, projects, file names, tags, and other productivity-related data you input into our apps.
Support Communications: information you provide when you contact us (e.g., via email at support@sphereignitestudio.com).
2.2 Information Collected Automatically
When you use our Services, we may automatically collect:
Device Information: device type, operating system, browser type, language settings.
Log Data: IP address, access times, pages viewed, app features used, crash reports.
Usage Analytics: aggregated data about how you use our apps and website (e.g., which features are most used).
2.3 Information from Third Parties
We may receive information from:
Analytics providers (e.g., usage statistics).
App stores (limited information related to purchases or installations).
We do not sell your personal information.
We may use your information to:
Provide and maintain the Services
Operate core app features (tasks, reminders, projects, etc.).
Improve and personalize the Services
Analyze usage to understand what features are helpful and improve performance.
Communicate with you
Respond to support requests, send service-related notices, and important updates.
Security and fraud prevention
Detect, prevent, and address technical or security issues.
Legal compliance
Comply with legal obligations or respond to lawful requests from authorities.
Where required by law, we rely on legal bases such as: performance of a contract, legitimate interests, compliance with legal obligations, and your consent (where applicable).
We may use cookies and similar tracking technologies to:
Remember your preferences.
Analyze how you use our website.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.
We may share your information with:
Service Providers: third-party vendors that help us operate and improve the Services (e.g., hosting, analytics, customer support tools).
Legal & Safety: if required by law or to protect our rights, property, or safety, or that of our users or others.
Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties.
We retain your information for as long as necessary to:
Provide the Services.
Comply with legal obligations.
Resolve disputes and enforce our agreements.
You may request deletion of your account and data, subject to any legal obligations we may have to retain certain information.
Depending on your location, you may have rights such as:
Access your personal information.
Correct inaccurate or incomplete information.
Delete certain personal data.
Object to or restrict certain processing.
Data portability (receive your data in a structured, commonly used format).
To exercise these rights (where applicable), contact us at support@sphereignitestudio.com.
You may also:
Opt out of non-essential marketing emails by using the “unsubscribe” link in emails.
We use reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration.
However, no system can be completely secure, and we cannot guarantee absolute security of your data.
Our Services are not intended for children under 13 (or a higher age if required by local law), and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us at support@sphereignitestudio.com, and we will take appropriate steps to delete such information.
If you access our Services from outside the country where our servers are located, your information may be transferred to, stored, and processed in other countries where data protection laws may differ.
We will take appropriate measures to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top.
Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact us:
Sphere Ignite Studio
Email: support@sphereignitestudio.com